Dear CityMD Patient,
It’s been a couple of weeks since our last message and we hope that you are safe, healthy, and keeping your spirits up as best you can in this socially-distanced world. We know there’s a lot of heartache and stress out there but we believe New York and New Jersey are on the way back. While it never got as bad as we all feared it might, this pandemic was still terrible, and remains so for many people. And if your home is like ours, nerves are a little frayed, we’re tired of beans, and we would really, really like to get the kids back to school.
Here’s some good news: after week upon endless week of very limited testing for COVID-19, we are finally able at CityMD to offer testing to any patient who needs it. Please take the time to read the following to understand the options that are available and understand that you must see a CityMD provider in order to be tested.
Here’s the next scenario, where it gets a little tricky:
Because the nasal swab molecular test was so limited for most of the pandemic, many people who were moderately symptomatic could not be tested. The antibody test will inform you with a high degree of confidence that you did or did not have the virus in the past. While these tests have been approved by the FDA, we must stress that, like flu, strep, and many other widely used diagnostic tests, they are not 100% accurate. We hope that the widespread availability of testing at CityMD will not only alleviate some of your stress, but also will help to contain the future spread of the virus.
As noted at the top of the letter, we believe we are on our way back. CityMD has reopened several of our temporarily closed sites in Brooklyn, Queens, the Bronx, Staten Island, and New Jersey. We now offer this comprehensive testing capability as well as our regular suite of urgent care services in nearly 120 locations across the entire region. Whether it’s a sore throat, seasonal allergies, an ankle sprain or other injury, we are there for you and we hope you will come see us.
This has been an extraordinary period for everyone. Not least of which because we are all just plain tired of this, it’s only human nature to default to the negative adjectives - scary, tragic, confusing, devastating, maddening - and the 24-hour news coverage doesn’t really help that much. We hope you can focus instead on the abundant positives in our immediate world: the heroism, the compassion, the generosity, and the kindness that so many have you have brought to strangers and loved ones alike over this dark period. It’s those conspicuous traits and behaviors that have gotten us this far, and they’re what will get us truly to the other side of this crisis.
Be safe, and be well